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Still Need Help?
Our support team is here for you. Get in touch and we’ll be happy to assist you.
Contact SupportFrequently Asked Questions
Do I need a credit card to sign up?
No. The free plan needs nothing but an email address, and it stays free for as long as you want it.
Can I use the content commercially?
Yes. You own what you create. Paid plans remove the watermark; the free plan adds one.
Can I cancel my plan anytime?
Yes. Cancelling takes effect at the end of the period you have already paid for, so nothing is cut short.
What's the difference between the plans?
Mostly how much you can make and how fast it renders — plus 4K output, watermark removal and API access on the higher tiers. The pricing page compares them line by line.
How long does a render take?
Most short clips finish in a few minutes. Longer footage, higher resolutions and busy periods all add time, and the job page shows progress while it runs.
Do you offer refunds?
Every paid plan has a 7-day money-back guarantee. Contact support with the email on the account.
Is my data safe and private?
Your uploads are yours, we never sell personal information, and you can delete your account and its files at any time. The privacy policy sets out exactly what we collect and why.
How do I contact support?
Email, the contact form, or live chat when it is available — all three reach the same team.